Overview
Weavo Labs ("Weavo," "we," "our," or "us") provides a platform that enables users to connect, ingest, transform, and manage data from various sources for use in analytics tools such as spreadsheets, data warehouses, and business intelligence platforms.
This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
a. Account Information
When you create an account, we may collect:
- Name
- Email address
- Company name
- Authentication credentials via password or third-party login
b. Data You Connect or Upload
When you use Weavo, you may connect or upload:
- Files, including CSV, Excel, and similar formats
- Data from third-party sources, such as cloud storage, databases, and APIs
Important: We do not claim ownership of your data. You retain full ownership of all data you upload or connect.
c. Usage and System Data
We automatically collect:
- Log data, including IP address, browser type, and timestamps
- Usage metrics, including features used, job runs, and errors
- Performance data, including processing time and failures
This helps us improve reliability and performance.
d. Cookies and Tracking
We may use cookies or similar technologies to:
- Maintain sessions
- Improve user experience
- Analyze product usage
How We Use Your Information
We use collected information to:
- Provide and operate the platform
- Process and transform your data as requested
- Improve performance and reliability
- Communicate updates, support responses, and service notifications
- Ensure security and prevent abuse
We do not sell your data.
Data Processing and Storage
- Data may be processed and stored in cloud infrastructure, such as managed data warehouses and storage services.
- We use industry-standard practices to handle ingestion, staging, and transformation.
- Data may be temporarily staged during processing workflows.
We aim to minimize data retention where possible and only store what is necessary to operate the service.
Data Security
We implement reasonable safeguards, including:
- Encryption in transit via HTTPS
- Access controls
- Secure infrastructure providers
However, no system is 100% secure. You are responsible for safeguarding your credentials.
Your Rights and Control
You can:
- Access or update your account information
- Delete your account
- Disconnect data sources
- Request deletion of stored data
For requests, contact: [your support email]
Data Retention
We retain data:
- As long as your account is active
- As needed to provide the service
- As required for legal or operational reasons
You may request deletion at any time.
Third-Party Integrations
Weavo allows connections to third-party services.
Your use of those services is governed by their respective privacy policies.
We only access data necessary to perform the requested integrations.
Children's Privacy
Weavo is not intended for individuals under 13.
We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users of material changes via:
- Platform notification
Contact Us
Weavo Labs, Inc.
Email: [your support email]
Address: [optional]
Our Philosophy on Data
We built Weavo to make working with data easier - not to own it.
- Your data is yours
- We process it only when you ask us to
- We aim to be a thin, trusted layer between your sources and your tools